Recently Coined, yet already clinched, the expression “ e-business is business” speaks the truth.

Contrary to popular opinion, e-business is not synonymous with e-Commerce. E-Business is much broader in scope, going beyond transactions to signify use of the Net, in combinations with other network technologies and forms of electronic communication, to enable any type of business activity.

Few concepts have revolutionized business more profoundly thane-Commerce. E-Commerce is changing the shape of competition, the speed of action, and the streamlining of interactions, products, and payments from customer to companies and from companies to suppliers.

Infocraft provides total solutions starting from web design to efficiently manage e-business.

Sugar CRM

SugarCRM is an open source CRM software product. Written in PHP scripting language, this product is available in both free and commercial editions. Sugar Open Source is the free edition of SugarCRM and is best suited for small organizations where the number of users is less. On the other hand the commercial editions of SugarCRM are perfect for medium and large scale organizations. Both the free and commercial editions provide all the basic CRM functionalities like sales and project management, lead tracking, issue tracking etc.

In addition to the functionalities available in Sugar Open Source, the SugarCRM commercial editions - Sugar Professional and Sugar Enterprise – also offer features such as sales forecasting, document management, access control, SQL reporting, multiple deployment options, offline client synchronization, support for Oracle 9i and 10g etc

Being an open source application, SugarCRM has a wide variety of plug-ins and modules which can be integrated with the basic SugarCRM application to enhance its functionalities. Provided with a flexible architecture, it can easily be adapted and customised to meet individual requirements. Some of the major features that enable SugarCRM to enhance marketing effectiveness, drive sales performance and provide executive insight into business performance are:

• It provides extensive sales management functionalities. It has various browser based interfaces that further enable sales managers to store, track and share sales data across the organization.

• It provides facilities to capture leads generated from the campaigns, categorize them according to various attributes and finally assign them to various sales representatives.

• It also offers functionalities to develop various detailed statistical reports and thus enables the effective monitoring of activities.

• It provides support for offline synchronization and as a result enables users to work offline and update the data in the system when they logon to the network. In SugarCRM, users can set their preferences and customise the display of various interfaces in the application.

At Infocraft, we offer customised SugarCRM solutions tailored to meet the requirements of individual clients. We possess the necessary expertise and experience to customize the SugarCRM application. We have the capabilities and expertise to customised SugarCRM solutions for various clients to fulfill their different requirements when it comes customer relationship management.

Virtue Mart Integration

VirtueMart is an Open Source eCommerce solution to be used together with a Content Management System (CMS) Joomla!™ It also works with the CMS Mambo too. Joomla and VirtueMart are written in PHP and made for easy use in a PHP / MySQL environment. As a technology partner, Infocraft can bring all these systems together integrated and provide you the best ever e-commerce solution which supports;

• Multiple Currencies

• Multiple Languages

• Multiple Shipping Methods

• Multiple Payment Options

• Ajax Powered Cart

• Unlimited Customer Groups

• Unlimited Shopper Groups

• Unlimited Product Categories

• Powerful Web Administration Interface

• Stock Level Controls

• Multiple Price per Product

• Live Credit Card Process

• Live Shipping Rates